When a client or prospective client visits you from out of town, you are given a huge opportunity to make a great impression and hopefully win their ongoing business. Impressing your visiting clients is all about focusing on their needs and ensuring they are comfortable and well taken care of during the visit. Here are four ways to do just that:
Book Them a Car Service
The last thing your client wants to do when they get off the plane is navigate the chaos, paperwork, and expense of the car rental stand at the airport. Ride sharing services can be less than luxurious and are not always reliable. Instead, book your client a private car service for the duration of their visit. Have them picked up from the airport in comfort and style, and ensure they have access to the car service whenever they need it while they are in town. Be sure to pre-pay for the car service and gratuity to prevent any awkwardness. For more information, contact local professionals like those found at SF City Limo.
Opt for a Vacation Rental
Instead of booking your client a standard corporate hotel room, why not opt for a vacation rental instead? Whether it's a home with a backyard and a full kitchen or a luxurious downtown loft, a vacation rental is typically much roomier and more comfortable than a generic hotel room. Work with the vacation rental owner to plan the logistics, including making sure your client has a keycode to get in and perhaps arranging for a nice bottle of wine and a basket of local snacks to be waiting for them in their rental.
Don't Overbook Their Stay
While you want to take advantage of your client's visit with plenty of valuable meetings, lunches, and presentations, it's important that you avoid overbooking their stay. Your client should leave their visit feeling refreshed and relaxed instead of stressed out and exhausted. Plan to incorporate plenty of free time each day, and offer to arrange local tours and activities if your client is interested. If they'd rather go it alone, send them your recommendations for restaurants, sites, and activities you know will impress them.
Keep a Tight Focus
Spend time brainstorming with your team to come up with a short list of goals for your visit, including offers you'd like to negotiate or new products you'd like your client to experience. Plan meetings and presentations with these goals in mind and avoid boring your client with too much off-topic business talk or meetings that go on way too long.
By following these tips, you will ensure your visiting clients enjoy their trip, get a great overall impression of you and your business, and head home in a happy state of mind.
Share21 June 2017
Hi, I’m Neville. When I moved into a big city, I was instantly overwhelmed with driving my vehicle. The process of navigating traffic, finding parking and avoiding tickets became too much to bear. Luckily, I was able to quickly learn how to utilize the vast public transportation options in my area. I can quickly move through the town to each destination on my itinerary using this form of transportation. As an added benefit, my stress levels remain at an all-time low throughout the travel process. I would like to use this site to talk about utilizing public transportation around the world. Thanks.